Privacy Policy
1. We Respect Your Privacy
(a) TO LAND BIKES PTY. LTD. values your privacy and is dedicated to protecting the personal information of our customers and website visitors. We follow the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, and handle your personal information.
(b) "Personal information" refers to any information we hold that is identifiable as being about you.
2. Collection of Personal Information
(a) TO LAND BIKES PTY. LTD. may collect and store personal information that you provide to us directly, through our website, or in other ways.
(b) You may provide basic personal details such as your name, phone number, address, and email address, which enable us to send you information, updates, and process your orders for products or services. Additional personal information may be collected when you:
- Provide feedback
- Change your communication preferences
- Respond to surveys, promotions, or marketing offers
- Submit payment or financial details, such as credit card information
- Communicate with our customer support team
(c) We may also collect other information that you provide while interacting with us.
3. How We Collect Your Personal Information
(a) TO LAND BIKES PTY. LTD. collects personal information in various ways, including:
- When you interact with us directly (electronically or in person)
- When you access and use our website
- When we provide you with services
(b) We may also receive personal information from third parties and will protect it in accordance with this Privacy Policy.
4. Use of Your Personal Information
(a) TO LAND BIKES PTY. LTD. may use the personal information we collect to:
- Provide you with information, updates, and services
- Inform you about new products, services, and opportunities
- Improve our products, services, and customer experience
(b) We may contact you through various means, including phone, email, SMS, or mail, for these purposes.
5. Disclosure of Your Personal Information
(a) We may disclose your personal information to our employees, officers, agents, contractors, insurers, professional advisers, suppliers, or subcontractors as necessary to deliver our services.
(b) We may be required to disclose personal information to comply with legal obligations, such as a court order, subpoena, warrant, or legal request from law enforcement agencies.
(c) We may also use your personal information to protect the legal rights, property, and safety of TO LAND BIKES PTY. LTD., our website (tolandbikes.com.au), our customers, or third parties.
(d) The personal information we collect may, at times, be stored, processed, or transferred to parties located outside of Australia.
(e) In the event of a change of control in our business or the sale/transfer of business assets, we reserve the right to transfer our user databases and any personal or non-personal information they contain to the extent permitted by law. This information may be disclosed to a potential buyer under an agreement to maintain confidentiality.
(f) By providing us with your personal information, you consent to the disclosures outlined in this Privacy Policy and agree that we may disclose your personal information to third parties as described above.
6. Security of Your Personal Information
(a) TO LAND BIKES PTY. LTD. is committed to securing the personal information you provide to us. We have implemented appropriate physical, electronic, and managerial safeguards to protect your data from misuse, loss, unauthorized access, disclosure, modification, or destruction.
(b) However, the transmission of data over the internet and other electronic networks is not 100% secure. While we take reasonable precautions to protect your personal information, we cannot guarantee the absolute security of any data transmitted to or from us.
7. Access to Your Personal Information
(a) You may request access to the personal information that we hold about you in accordance with the Privacy Act 1988 (Cth). A small administrative fee may apply to cover the cost of providing the requested information.
(b) If you believe that any personal information we hold is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us at info@tolandbikes.com.au, and we will take reasonable steps to correct it.
(c) We reserve the right to refuse to provide access to your personal information in certain circumstances as permitted by the Privacy Act.
8. Complaints About Privacy
(a) If you have any concerns or complaints about our privacy practices, please send a detailed description of your complaint to info@tolandbikes.com.au. We take all privacy complaints seriously and will respond promptly after receiving your written notice.